12∞ · Question 6.6.4
How can a tense situation be calmed?
By lowering the threat. Speak slowly and quietly, give the person physical space, listen and reflect back what you hear, avoid arguing over facts in the heat, and offer choices…
From the book 12∞ Twelve to Infinity by D.R. Davenport. The full answer is free to read with an iBelieve account.
Where it sits in the book
- Part
- 6: Humanity Unlocked
- Gate
- 6.6: What Happens Between Us
- In print
- Page 196
- ← 6.6.3 · What makes a group wise instead of foolish?
- 6.6.5 → · What is nonviolent communication?
- All of Part 6
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